This project ran on a very impacted
schedule, but somehow managed to go through three project
managers and several IAs like so much Kleenex. I was brought
in midway and asked to play a versatile role: Act not only
as an IA, but to be a UI and visual designer as well. I worked
with a great team of people and learned a lot on this job.
Much of the work was not implemented by the client, but fortunately
for them, they were wise enough to snag Mike Monteiro, the
Design Lead on this job, to be their Creative Director a few
months later.
For this redesign we focused on the
conceptual model, ontology, and site architecture, collaborating
closely with key strategists from Snapfish. Some of our solutions:
Album creation
featuring drag and drop functionality so you can literally
grab the pictures you want in your album and see it taking
shape. It would have been the ideal, but we decided to go
with a click-and-add model instead in a compromise with the
client. Luckily, it still tested well in user testing.
The
multi-renaming
and addition of your notes for each photo in your album.
Copy Library
: Conceptually, we came to the conclusion that photographs
are copies of an original. Photographs sit in photo albums
and you arrange your photo albums on shelves. Shelves sit
in a library, and that is the uber-collection of all your
collections.
After the successful completion of
a task by the user, you have to reward and reassure them that
they are all done. The
congratulations page
offers useful, contextual exits for the user in addition to
the end-of-task messaging.
Snapfish.com store
: We wanted to be able to feature on all products one of the
user's designated favorite photos or one of the photos from
their most recently viewed albums or rolls. Features we fought
to have: visible shopping cart with running total, cross-selling
of products,"you're shopping with this photo" and the use
of that photo on all the products pictured on the page.